John C. Armant, Miljack, Inc.

Franklin Insurance has been our insurance provider for over 20 years.   We needed a company that was reliable, fair, looked after us as a company, cared about the premiums that we were paying and understood our business operation.

Franklin Insurance fulfilled all of the above requirements and also made sure that our costs for insurance were competitive and balanced.   Chuck Graham and then David Ballard always checked with us about our insurance needs.  The staff at their company has always been helpful.  Penny Bayne has been our account manager for the last 18 years and understands our needs as a company and has the answers when we have questions or needs.

Each year David comes out to our business and we do an evaluation and price comparison.  Penny then handles any of the day to day needs that we experience.  Penny responds to our needs promptly and with professionalism.

I have had other agencies contact us and ask that we give them a chance to bid our business.  My response is that we have had good pricing, good quality service, and have never had a problem with Franklin Insurance.  They understand our business and work with our needs and also provide excellent Notary services as an added bonus.  We need to stay with the people who know us best.  

We are very pleased to have Franklin Insurance as our agency of choice.

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